COMPANY OVERVIEW

As a member of one of the world's largest airline companies, American Airlines Vacations is a trusted resource for travel packages that combine non-published rates on flights with hotels, rental cars and activities for significant savings.

American Airlines Vacations offers a choice of more than 10,000 hotels and resorts in over 320 cities across the globe.

Customers who book vacations online at AAVacations.com earn AAdvantage® bonus miles with every booking. American Airlines Vacations lets customers use AAdvantage® miles to pay for their vacation.

Telephone: 1-800-321-2121

Web site: http://www.aavacations.com

PACKAGES: American Airlines Vacations provides discounts and values on travel packages thanks to its unique access to non-published, discounted rates on American Airlines flights, combined with specially negotiated rates at hotels, rental car companies and activity providers.

All vacation elements are offered as components, so customers can design the trip that suits their interests. Choose a complete package or only certain elements, such as a hotel and rental car.

Through partnerships with tourism boards and associations around the globe, AAVacations is able to offer special packages in many destinations directly to consumers.

SERVICES: Customers may book entire vacation packages or hotels, rental cars, airport transfers, activities, theme park tickets, show tickets and tours online at AAVacations.com. Customers may also call a Reservations Specialist at 1-800-321-2121 to design a customized vacation package.

American Airlines Vacations offers customer support before, during and after vacations. Customers may call a Reservation Specialist while on vacation to handle any issues that arise instead of dealing with hotels directly.

AAVacations.com also features helpful information on a wide range of destinations to aid in travel planning, along with a selection of virtual brochures.

AIR MILES: American Airlines Vacations participates in the American Airlines AAdvantage® program. Every booking made online at AAVacations.com earns AAdvantage bonus miles. American Airlines Vacations is also the only travel company that allows customers to pay for all or part of their vacation with AAdvantage miles.

PASSENGER CHANGE DETAILS: Customers can change hotel accommodations, add AAdvantage numbers to flights, update reservations, change seat assignments and more by calling 1-800-321-2121.

EMAIL NEWSLETTER: American Airlines Vacations publishes two weekly email newsletters that highlight vacation specials and exclusive offers. One is for customers and the other is for travel agents.

Customers may subscribe here.
Travel agents may subscribe here.

Unite, the trade union that represents the majority of British Airways (BA) cabin crew, has announced that its strike ballot has closed with a vote in favour of industrial action.

The outcome of the ballot is very disappointing and brings a renewed threat of industrial action, which is completely unjustified.

In the weeks before and during the ballot period, Unite claimed that we had breached individual crew members’ contracts by making modest changes to onboard crew numbers on flights from Heathrow. We have always said this claim was false, and it was rejected by the High Court three days ago.

The vast majority of crew who voted in this ballot will have done so before the High Court decision. We hope Unite will bear this fact in mind as it considers its next steps.

We believe some progress has been made in recent talks under the auspices of the TUC and we reiterate our wish to resolve the issues between us in the interests of our customers and all our staff.

However, we will not allow Unite to ruin this company. Should a strike take place, we will do everything we can to protect your travel plans as far as possible.

We would like to reassure you that all of our flights are continuing to operate as normal at this time.

If strike dates are announced

All BA CityFlyer, codeshare and franchise flights will continue to operate as normal.

If strike dates are announced we will put contingency plans in place and communicate them as soon as possible.

You will be able to rebook, free of charge and subject to availability, onto other British Airways flights outside of the strike period for up to 355 days from the original date of travel.

Refunds will only be available if flights are actually cancelled or if the original booking conditions allow.


In the event that cancellations are made due to strike action

You will be able to:

* Rebook onto another British Airways flight to the same destination within 355 days of the original date of travel
* Rebook onto another British Airways flight to/from the nearest alternative airport (for example, if booked to/from Boston you could rebook to/from Philadelphia or New York)
* Cancel your booking and get a refund.

All rebooking options will be subject to availability.

More detailed information about rebooking options, including specific dates covered by these guidelines will be made available if a strike is announced.

Normal Conditions of Carriage will apply for any flights that are cancelled outside of the strike period.

British Airways Executive Club members will continue to earn Tier Points and BA Miles for flights cancelled due to any strike action.


Update your contact details

If you are affected it is our intention to inform you directly if we have your email address or by SMS text if we have your mobile phone number.

We will use the contact details supplied at the time of booking, so please ensure these are correct and up-to-date:

Update your contact details in Manage My Booking

Check-in
Online check-in is available from 24 hours until 90 minutes before the scheduled flight departure. For airport check-in, desks close 30 minutes before departure for domestic travel and 60 minutes before departure for international travel. Exceptions are when departing from the following airports, when passengers with bags must complete check-in hours before the departure time: Atlanta, Charlotte, Dallas, Denver, Honolulu, Las Vegas, Maui, Philadelphia, Phoenix, Pittsburgh, Seattle, Washington (Dulles).


Baggage

Carry-on: One item plus one personal item which includes a purse, briefcase, laptop, or diaper bag. Items must fit in the overhead compartment or under your seat and cannot exceed linear dimensions of 51 in (length + height + width), or 45in on express flights.

Checked: Two items that cannot exceed 50lbs each or a total linear dimension of 62in.If you’re checking your bags at the airport, the first bag costs $20 ($15 if you check it online) and the second costs $30 ($25 if you check it online). You can check up to nine bags, but the third-ninth will cost $100 each.

Excess: Overweight bags range from $70-$200, depending on how many bags you’re taking, and how much each one weighs. No bags over 100 lbs will be accepted. Oversized bags (63-80 inches) charge a $100 fee.


Legroom
Seat pitch: 32 inches.


Pre-assigned Seating
Can be booked online or at check-in.


Passenger Change Details
Changes can be made online. No administrative fee is due if the original ticket was an unrestricted fare. Non-refundable tickets can be altered for the first 24 hours after booking. After that, penalty fees will apply. Name changes cannot be made, but the ticket can be altered for a standby flight on the same day for $25. Tickets can also be cancelled any time before or on the day of travel. The cost of the ticket can be used to book another non-refundable ticket with a departure date within a year, but an administrative fee of $100 will be charged.


Child Fares
Infants under two years of age travel for free on an adult's lap (the adult must be over 15 years old). Reservations for infants cannot me made online, but must be made at the reservations number (listed below). All other children up to the age of 12 will travel for the appropriate fare. Children's fares are available on some routes.


Senior Fares
Discounts for travelers 62+ have recently been phased out and replaced with the AARP savers discount program.


Pets
The number of pets that may be carried in each cabin is limited and you must make your reservations on flights with cabin pet space available to allow your pet to travel with you. There is an $80 fee each way to transport a small cat or dog. One exception: US Airways will not accept pets for travel to and from Hawaii.


Carrying Musical Instruments
Musical instruments are allowed as hand luggage as long as they do not exceed 45 linear inches. If the instrument is too large, an additional seat must be purchased.


In-flight Service
Deli-style meals are available to buy in-flight. Drinks services depend on how far you are flying. A full service is available for flights of 400 miles or more, a limited beverage service on flights between 225 and 399 miles and no beverage service on flights less than 224 miles. Films and TV programs are available.


Air Miles
Dividend Miles, the frequent flyer program for US Airways allows you to earn miles when you fly with US Airways, members of the Star Alliance, as well other partners: Bahamas Air, Caribbean Star Airlines, Caribbean Sun Airlines and Qantas.

Airline Food Link
There’s nothing like heading up in the skies to work up an appetite. Check out the airline’s menu before you fly so you can decide if you need to bring any extras. See US Airways' Web site for the meal plan, or see photographs taken by fellow flyers of meals they’ve been served and read reviews at AirlineMeals.net.




In-flight Magazine
Moby Dick, War and Peace, Leaves of Grass… Do you need to pack a weighty tome or will the in-flight magazine keep you happily occupied for the duration of the flight? US Airways Magazine is published monthly and is available on every flight. The magazine features celebrity interviews and destination information along with an in-flight guide. Read a preview online

Welcome to the Flight Messaging section. Here you will find the documentation and resources needed to implement flight alert solutions using the Flight Segment Messaging APIs and the Itinerary Monitoring & Messaging APIs. These two sets of services are closely related, but significantly different both in terms of what's required to implement a solution and the capabilities provided. This overview document should help you gain a good high-level understanding of both solutions.

* Flight Segment Event Messaging System (EMS)
o Message Events
o Message Formats
o Implementation Options
* Itinerary Monitoring and Messaging
o Message Events
o Message Formats
o Profile System
o FlightStats Attendant
o Implementation Options

Flight Segment Event Messaging System (EMS)

Segment-based messaging is the simpler of our messaging services to implement and provides a very powerful messaging solution for many applications. It is recommended for flight alert solutions based on single flight segments - ideal for mobile solutions, ground transportation companies, websites and any other solution where a travelers itinerary is not available.

Refer to the following White Paper for a good overview of how the system works, implementation options and benefits accrued.

Real-time Flight Status Monitoring and Notification White Paper (PDF)
Enhanced Service at Reduced Cost

Also, you can find a reference implementation of a flight alert system built using these services on the FlightStats.com website. This is a fairly simple implementation that doesn't take advantage of all capabilities, but it does provide an example of a working system.

Setup a Flight Alert on FlightStats.com

Message Events

The FlightStats EMS system has the ability to trigger messages based on a variety of flight events and to have scheduled events trigger messages. The events offered includes status changes (departed, landed, cancelled, and diverted), time changes, delays, and gate changes. Typically, only a subset of events are used in an implementation since triggering on all events may overwhelm a user with too much information.

Message Formats

Triggered messages can be delivered in the following formats:

* HTML Email (can be customized and branded)
* Long Text Email (can be customized and branded)
* Short Text Email
* SOAP
* XML over HTTP

Implementation Options

The Flight Segment EMS system offers at least three approaches to implementing such a system. Each of these approaches has tradeoffs in terms of flexibility and integration with other systems versus implementation costs and schedule.

* QuickStart - The FlightStats QuickStart option provides the fastest time-to-market and lowest implementation cost. Branded notification email messages, created from a simple template, are delivered based on rules and recipients defined through a simple web user interface. Email messages can be generated in multiple languages and custom email template design services are available. Short text emails or SMS formats are also supported in QuickStart.
* Third-Party Message Delivery - FlightStats customers can also choose to integrate the FlightStats notification system with a third-party message delivery platform. These third-party platforms offer message delivery to a wide variety of devices, including enhanced email capabilities, voice messaging, and wireless devices. They also typically include sophisticated logic that allows messages to be delivered to multiple devices or recipients based on user-defined rules.
* XML Integration - The FlightStats product has native XML input and output interfaces to set rules and generate messaging events. In situations where a customer needs tight integration with existing systems or where an internal messaging system already exists, the FlightStats XML interface provides ultimate flexibility for integration. The customer system creates an XML message to setup a rule for message delivery. When an event occurs that matches a pre-defined rule, FlightStats generates another XML message that describes the event. FlightStats can also be configured to send an event email in addition to the XML output.

Learn more about Flight Segment Messaging.

Itinerary Monitoring and Messaging

Our itinerary-based messaging and monitoring solution is both more powerful and more complex in terms of implementation. This is a second-generation solution that takes Flight Messaging to another level. The biggest advance in FlightStats technology over first generation notification systems is the ability to monitor a complete itinerary instead of just individual segments. By monitoring a complete itinerary, the FlightStats system offers relevant high-value information throughout the lifecycle of the travel experience.

Refer to the following White Paper for a more in-depth discussion of how the system works, implementation options and benefits accrued.

Intelligent Itinerary Monitoring White Paper (PDF)
The Next Step in Travel Service

The powerful advantages of Itinerary Monitoring are nowhere more apparent than at the critical point of flight connections in a multi-segment itinerary. First generation status notification systems simply notify the traveler if a flight segment is delayed or cancelled. However, these systems have no way to know whether the delayed segment impacts a connection that will affect the remainder of the itinerary.

With Itinerary Monitoring, the FlightStats system can send a message to the traveler, indicating not only that a flight segment is late, but also that the delay will (or may) cause a missed connection. The message might include a list of alternate flights to replace the missed segment with phone numbers for the airline or travel agency to handle re-accommodation or re-booking.

Message Events

Itinerary Monitoring allows for three categories of events to be monitored and messaged on. The first, flight segment events, allows for monitoring on all segments in the itinerary. The events offered includes status changes (departed, landed, cancelled, and diverted), time changes, delays, and gate changes.

The second category includes events that watch connections between flight segments. FlightStats offers three types of connection monitoring. The first provides a message upon landing of the inbound segment. The second watches for estimated connection problems (i.e. it considers estimated times), and the third operates only on actual connection times.

The third category of monitoring applies to Itinerary Legs – collections of flights that make up a portion of the overall travel trip. An example of an itinerary leg would be the outbound or return portion of the trip. It watches primarily the first and last segment of the itinerary leg.

Typically, only a subset of events are used in an implementation since triggering on all events may overwhelm a user with too much information.

Message Formats

Triggered messages can be delivered in the following formats:

* HTML Email (can be customized and branded)
* Long Text Email (can be customized and branded)
* Short Text Email
* SOAP
* XML over HTTP

Profile System

Many agencies and airlines already have some type of traveler profile system, so the FlightStats system can be configured to use the customer's profile system for message delivery options. However, if the customer does not have a profile system or the system does not accommodate messaging preferences, the FlightStats system offers a traveler profile system for messaging options. Information can even be combined between partial profiles stored in the customer system and additional message delivery profile data stored in the FlightStats profile system.

FlightStats Attendant

The FlightStats Attendant product offers a powerful tool for managing multiple itineraries and offering proactive service to travelers. Travel agents, corporate travel managers, risk management or security advisors, or anyone else responsible for monitoring a collection of travelers can use Attendant to quickly assess the status of an entire group of itineraries in a single screen and receive exception messages when a problem with one or more passenger’s itineraries arise.

Learn more about Attendant.

Implementation Options

To implement a solution based on our Itinerary Monitoring and Messaging services, the system must have access to the traveler’s itinerary. Fortunately, there are a variety of ways for FlightStats to capture itineraries for monitoring:

* GDS Queue Monitoring – FlightStats can obtain itineraries and schedule changes by accessing a GDS queue on behalf of the travel agency.
* Cornerstone iBank Adapter – FlightStats offers an iBank adapter for companies that use the iBank reporting system. There is no additional fee for iBank customers to push data to FlightStats.
* Web Service Interface – The FlightStats system also offers a Web Services interface that allows agencies to securely transmit itineraries to the FlightStats system for monitoring. SOAP, XML over HTTP and REST protocols are supported.
* Custom Adapters - Please contact FlightStats if you are a software developer who would like to provide a custom adapter.

DFWairport.com

The official site of the Dallas/Ft. Worth airport uses FlightStats Web services APIs to construct dynamic arrivals and departure pages with up-to-the minute flight status and gate information. The DFW team also deployed FlightStats flight tracker for flights that are en route (see the “Map” column) and deployed flight segment monitoring and messaging through a simple link labeled “Track” in the departures and arrivals table.

http://www.dfwairport.com

Pitairport.com

The official site of Pittsburgh International Airport uses a variety of FlightStats syndicated content very effectively. The site provides a link to our airport flight tracker for PIT – a nice way to show all incoming and outbound flights in the air with links through to FlightStats.com for detailed flight status on any of those flights. They also deployed our airport delay maps for North America and Europe to give travelers a view into global airport conditions at a glance.

http://www.pitairport.com

Massport.org

The official site for Boston Logan Airport. Their web site uses FlightStats for flight status (arrivals and departures) and offers a view of the location of flights en route via FlightStats FlightHistoryMapsService.

http://www.massport.com/logan/d_default.aspx

flysxm.com

This site provides flight status for the international airport on the island of St. Martin in the Caribbean. The site uses our premium airport arrivals and departures widget to accomplish a very clean and useful implementation. The premium widget allows all of the details provided by the widget to be displayed within an iframe on the flysxm.com site without referring traffic back to flightstats.com.

http://www.flysxm.com

aeropuertosmexico.com

A site with a wealth of information on airports throughout Mexico. aeropuertosmexico.com uses FlightStats' Flight Status and Airport Information widget to display arrival and departure status by airport in Spanish.

http://www.aeropuertosmexico.com/content/view/239/340/

US airlines finished 2009 with an overall on-time performance rating of 78.73% (flights arriving within 15 minutes of scheduled arrival). This is a measurable improvement over the two previous years when they posted on-time arrival percentages of 75.41% in 2008 and 73.47% in 2007.

Of the 36 airlines we analyzed, the airlines most likely to get you to your destination on time in 2009 and their on-time performance percentages were:


1. Hawaiian Airlines - 91.76%
2. Horizon Air - 85.88%
3. Chataqua Airlines - 84.6%
4. Shuttle America - 83.68%
5. Mesaba Aviation - 83.4%


Southwest led the majors closely followed by Alaska.


1. Southwest Airlines (6th overall) - 82.47%
2. Alaska Airlines (7th overall) - 82.38%
3. United Airlines (12th overall) - 80.54%
4. US Airways (13th overall) - 80.51%
5. Northwest Airlines (18th overall) - 79.61%
6. Continental (20th overall) - 77.91%
7. Delta (21st overall) - 77.84%
8. Jetblue (24th overall) - 77.2%
9. American Airlines (28th overall) - 75.7%


Here are some other notable findings:


* Airline with the highest rate of cancellations: Piedmont at 3.81%
* Airline with the highest percentage of flights delayed more than 44 minutes: Air Wisconsin at 14.76%
* Airline least likely to cancel your flight: Spirit Airlines (.002% cancellation rate)
* Airline least likely to arrive more than 44 minutes late: Hawaiian (1.71% )

Conducive Technology
Conducive Technology Corp. is a leading provider of worldwide flight on-time performance information to the global travel and transportation industries. Our FlightStats platform delivers real-time and historical flight information that lowers travel-related costs and improves the travel experience. With unique products that can deliver value at each stage of a travel transaction, to both business and consumer audiences, FlightStats is poised to benefit as travel management evolves.

Our roots trace back to 1993, with the formation of Sight & Sound Software, a firm focused on Internet and multi-media opportunities. Sight & Sound enjoyed a long-term relationship with American Airlines that resulted in the development of numerous Web-based travel applications, including the reservation engine upon which the www.aa.com website was built. The knowledge gained at American was translated into the BookSmart booking engine, which was deployed by major airlines such as Air Canada and Aer Lingus. In May 2000, Sight & Sound was acquired by Dublin-based Datalex plc.

In October 2001, Conducive was launched as the result of a spin-off of people and assets from Datalex into a new entity. We are now a privately-held concern focused on providing innovative flight information solutions that deliver high value to our customers.

Visit the Conducive Technology website at www.conducivetech.com .

I remember a reporter from a major newspaper asking me last year, “Do you think this ancillary revenue stuff is going to last, or is it merely a fad?” I was surprised by the question back then, and today it’s merely an amusing memory. The same reporter might ask today, “So do you think baggage fees will be charged by airlines all over the world?” The reader of this Guide shouldn’t be surprised by my answer . . . it is a definite “yes.”

It won’t be long before British Airways, Qantas, and Japan Airlines start charging fees for checked baggage. Why? Because it makes perfect economic sense and the precedent established by oneworld partner American Airlines will be too hard to ignore. As you will read later, oneworld has already set the mechanism in place to facilitate a la carte pricing initiatives between alliance partners.

You will also read about Gordon Gekko, who is the corporate-raider character from the 1987 American movie “Wall Street.” The part was superbly played by Michael Douglas as the ruthless and self-centered financier who attempted the takeover of fictitious Blue Star Airways. The movie revolves around his “greed is good” speech. This rant include nuggets of wisdom such as, “Greed clarifies, cuts through, and captures the essence of the evolutionary spirit.”

He uses words here that are central to our ancillary revenue movement: clarifies and evolutionary. These words explain the magic of how we are serving consumers. A la carte pricing clarifies the value of services for the consumer. This allows them to pick and choose services and features based upon the desire to maximize convenience or minimize price.

The evolutionary part is represented by carriers that choose this path and those that don’t. US carriers faced a moment of truth during 2008 when they decided between baggage fees or financial peril. The Darwin-inspired concept of evolve or die will likely be faced by more and more airlines during 2009. Ancillary revenue is a crucial part of the evolutionary process. Ignore it at your own risk.
Click to Purchase Guide


Conferencia de Ingresos para Líneas Aéreas (CILA)
El nuevo paradigma de negocios
06/07 de Mayo 2010
Buenos Aires, Argentina

Nos complace presentar la primera conferencia en español para la industria aérea latinoamericana sobre “El Nuevo Paradigma de Negocios” donde se presentarán modelos de optimización de ingresos.

Pero, ¿qué es este “Nuevo paradigma de negocios”? Los márgenes de ganancias de las compañías aéreas apenas rozan el 2% en buenos períodos financieros, de manera que transportar a un pasajero de un “Punto A” a un “Punto B” no es suficiente para que una aerolínea sea rentable en el largo plazo. Si bien la mayoría de las compañías aéreas en Latinoamérica figuraban entre las más rentables durante esta última crisis económica, para mantener una constante rentabilidad, las aerolíneas de la región tienen que desempeñar un rol más activo como minoristas, haciendo más eficientes los canales de distribución y atraer la atención de su público objetivo de pasajeros a fin de generar ventas que no se originen solamente en pasajes aéreos.

Algunos de los temas que se presentarán durante CILA incluyen: La generación de ventas que no provengan de los pasajes aéreos; La Generación de ingresos provenientes de honorarios “a la carta”; La reducción de costos a través del uso de formas de pago alternativas; Los productos y servicios que pueden venderse a bordo de los vuelos en el mercado Latinoamericano, Incremento de ventas a través de las redes sociales; La maximización de ventas a través del programa de fidelización y muchos más...
mas información


There is no Substitute for face-to-face Networking
Ai Networking Cocktail - Amsterdam
"The New Business Model: Retailing Beyond Travel"

We live in challenging economic times! The forward-thinking businesses that will grow and prosper in this climate are those that increase face-to-face marketing time with current and potential customers and partners.

However, this same poor economic climate has reduced the travel budgets of airline/travel industry executives, making every networking opportunity more valuable to them. In this context, Airline Information and SeaMountain have agreed with Adyen to co-organise a complimentary cocktail reception and discussion forum for airline & travel industry professionals in Amsterdam on the 11th of February 2010.

The evening event will serve to bring together airline and travel industry professionals for high-level networking, as well as to discuss the critical bottom-line profit issues for a rapidly changing travel industry. This event is part of an ongoing series of “Ai/SeaMountain Networking Cocktails” that are tailored for airline industry executives in major hub cities worldwide.

Registration is completely free of charge but we recommend that you act quickly as our venue is limited in capacity to 50 people. Please limit two attendees per company.
Ai Networking Cocktails are Free!


New Events will be joining our Classic line-up in 2010
Ai Continues it's tradition on "First-Mover" events and unsurpassed value for airlines and suppliers

This year Airline Information will continue an aggressive schedule of events and introduce new conferences and innovative agenda and delegate interaction formats.

Stay tuned to AiGlobal.org for updates on our new 2010 lineup. Classic events such as FFP and ARAC will return under the “Mega Event” banner and so will the unmatched “a-la-Carte Pricing” conference.

Our logistics team has been working overtime during the holidays to design a fresh new approach to conference agendas and onsite room layouts – all in an effort to deliver more quality for less.

Tonight, the PBS show Frontline will air an airline safety oriented episode, "Flying Cheap," that focuses on the factors that led to the February 2009 crash of a Continental Connection airliner near Buffalo, NY. The flight was operated on behalf of Continental by Colgan Air, a regional carrier that flies routes under contract for US Airways, United and Continental.

This show provides a glimpse into the lives of regional airline pilots through interviews with former Colgan Air pilots. The overall argument of the show is that the rise of regional air carriers has benefited airline passengers by driving down prices, but at the possible cost of increasing safety risks.

Broadcast times will vary, so check out your local broadcast or cable listings. If you dont' have access to PBS, you can also visit this episode's web site out the PBS's web site for this episode. You can see an 11-minute excerpt from the show below:

A small aircraft crashed into an office building in Austin, Texas. The crash was apparently a deliberate act. The building contained offices of the US Internal Revenue Service (IRS), and the pilot involved in the crash had a long and contentious relationship with the IRS. The pilot, Joseph Stack, had set fire to his house earlier, and had left a detailed letter on his web site that implied violent threats against the US government.

Stack's house caught fire at about 9:15 a.m. According to the FAA, the plane, a single-engine Piper Cherokee PA-28-236 Dakota (N2889D), took off from the Georgetown, TX municipal airport at 9:40 a.m. The crash site was about 20 miles (32km) SSE of the airport and the crash happened at about 10 a.m. The pilot and one person in the building were killed in the crash. At least one person in the building was seriously injured and airlifted to a burn center in San Antonio. About a dozen other building occupants were injured.

Austin police chief Art Acevedo stated that the crash “appears to be an intentional act, appears to be by a sole individual, and it appears this individual was targeting federal offices inside that building.” Numerous witness accounts were also consistent with a deliberate flight into the building.

Relevant Airline Security Issues
After the attacks of 9/11, the US government added multiple security measures affecting commercial airliners and private aircraft. While private aircraft face significant restrictions in the airspace around some areas, most notably the Washington, DC area, most areas have had no significant changes in procedures.

The airport used by Joseph Stack is a general aviation airport, and like most such airports there is no permanent security provided by TSA or any other federal agency. When the control tower is closed and the gates of the airport are closed, there is a system in place to allow anyone to gain access to the airport simply by driving through an automated gate. Security is mostly in the hands of airport users, who are encouraged to report unusual security situations.

Listen to ATC clearance for Joseph Stack (Source: LiveATC.net)

Notable Crashes of Small Aircraft into Buildings
12 September 1994 - After spending an evening with his brother consuming alcohol and smoking crack cocaine, Frank Eugene Corder, who was not a licensed pilot, stole a Cessna 150 and crashed into the South Lawn of the White House complex, with some parts of the airplane hitting the White House residence and causing minimal damage. Corder was killed, and no one else was injured.

5 January 2002 - A 15-year-old boy, who was not a pilot, stole a Cessna 172 and flew it into an office building in Tampa, FL. The pilot was killed and no one else was injured.

18 April 2002 - A Rockwell Commander 112 aircraft crashed into the Pirelli Tower in Milan Italy, killing the pilot and two others in the aircraft. A suicide was suspected, but not conclusively proven.

11 October 2006 - An aircraft carrying New York Yankees pitcher Cory Lidle and his flight instructor crashed into a 50-story building on the upper east side of Manhattan. One person on the ground sustained serious injuries, two people on the ground sustained minor injuries, and the airplane was destroyed by impact forces and post crash fire

Airline or Airport code: